Data Deletion

Last updated: 14 September 2026

You can delete all data Fideson holds about you or your Instagram account at any time. There are three ways to do it — pick whichever is easiest.

1. Automatically, from Instagram

In Instagram, open Settings → Apps and websites, remove Fideson and request that your data is deleted.

Meta then notifies Fideson through our data-deletion callback, and we delete your data automatically. You'll be shown a confirmation code and a link to our deletion status page.

2. Inside Fideson

If you use the Fideson app, go to Settings → Disconnect. This immediately deletes the stored access token and stops all new data. Your team's existing conversation history stays in the workspace until you ask us to delete it using option 1 or 3.

3. By email

Email vamsi.bhogi@gmail.com with the Instagram username or business account ID you want deleted and confirmation that you control that account. We will:

• Acknowledge your request within 48 hours
• Delete all related data within 30 days
• Send written confirmation when deletion is complete

What gets deleted

• All stored Instagram messages to and from your account
• Your contact profile (username, name, profile photo)
• Any tags, notes, custom fields, and flow/automation history tied to your account
• The Instagram access token (revoked and deleted)

Residual copies in encrypted backups are purged on our standard backup-rotation cycle (no longer than 30 days).

How we handle your data

Our access to and use of Meta Platform data comply with the Meta Platform Terms and Developer Policies. For full detail on what we access and why, see our Privacy Policy.